We operate a fair and open after-sales service. Over 99% of our orders are handled perfectly – goods are delivered on time and work without fault. We aim to offer a service most other online retailers fail to deliver on: Product availability, value, reliable delivery and a clear and fair after-sales service.

1-Year Warranty
All our high quality replacements come with a 1-year warranty. Warranty is applicable if the buyer has installed the battery properly in the device and has treated the battery correctly.

30-Day Money Back Guarantee
Our goal is to turn customer satisfaction into ‘Complete Customer Satisfaction’. That's why we offer you a 30-day money back guarantee, on top of our warranty and RMA procedure for defects! 
Please note: in order to qualify to get your money back, you must first contact us and await instructions before sending back your product.